TegmenSoft supports the responsible sharing of security vulnerabilities discovered in its products. We offer coordinated disclosure processes and safe harbor assurances to researchers.
Scope
The TegmenSoft SDK, our website, and our cloud management panel are in scope. Third-party services and customer customizations are out of scope.
Reporting Channel
Please report your findings to us by sending a direct message through our LinkedIn company page or official corporate channels.
SLA
Initial response within 48 hours, resolution plan within 5 business days, patch for critical vulnerabilities within 30 days.
Safe Harbor
We will not initiate legal proceedings for good-faith research conducted in accordance with this policy, and we support responsible disclosure.